Shipping and payment information
Delivery or collection
We only supply businesses, in the Netherlands and beyond. A company name is required at checkout. Private customers are welcome at our warehouse sales and in the Maxx and Actieverkoop shops.
You can have your order delivered or collect it yourself (or have it collected) from our warehouse at Apolloweg 2 in Leeuwarden. You choose this at checkout. Collection is possible Monday to Friday between 8:00 and 17:00 and is free of charge. If you want us to send the pallet shipment with a haulier, the rates below apply.
Looking for a small order of one or a few outer cartons? Add the products to the quote list and send it, or contact our sales team. We will then send you a proposal with a payment link or a pro forma invoice.
Shipping rates by country
| Country or region | Minimum order value for collection | Minimum order value for delivery | Fixed shipping cost | Free delivery from |
|---|---|---|---|---|
| Netherlands | €150 | €150 | €69 | €495 |
| Belgium | €150 | €250 | €99 | €750 |
| Germany and Luxembourg | €150 | €850 | €200 | €2,000 |
| Denmark, Czech Republic, Poland, Austria and France | €150 | €1,450 | €225 | €2,250 |
| Slovakia, Hungary and Italy | €150 | €1,450 | €250 | €2,500 |
| Spain, Portugal, Sweden and Slovenia | €150 | €1,950 | €350 | €2,750 |
| Other countries | €150 | €1,950 | on the pro forma invoice | n/a |
All amounts are excl. VAT.
Other countries
If your country is not in the table, you can still order in the webshop. You then pay by pro forma invoice only and the minimum order value is €1,950 excl. VAT. We arrange transport on request: we send a pro forma invoice including the transport costs and get the lot ready as soon as it has been paid.
VAT
- Netherlands: 21% VAT.
- Businesses in another EU country pay no VAT in the webshop: the VAT is reverse-charged (0%). Enter your VAT number at checkout; we check it in VIES. If you do not have it to hand, we will ask for it after your order.
- Without a valid VAT number we will invoice 21% Dutch VAT afterwards.
- Outside the European Union: no Dutch VAT. Import duties, VAT and customs clearance costs in the country of destination are for your account.
Payment
In the webshop you pay in advance, also when you collect. You can pay by:
- iDEAL | Wero
- Bancontact
- credit card (Visa, Mastercard)
- Apple Pay, Google Pay and Shop Pay
- pay by pro forma invoice: you pay nothing when ordering, we send a pro forma invoice with our bank details and ship or get the order ready once payment is received
If you agree a lot with us through the quote form, by email, phone or WhatsApp, we send a pro forma invoice for a bank transfer or a payment link.